Returns & Exchanges Policy
At Galleon Supplies, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any unused items in their original packaging within 30 days of delivery for a full refund.
Return Process
- 1.Initiate Your Return
Contact our customer support team or log in to your account portal to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging and include a copy of your packing slip or the RMA confirmation email.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.