Frequently Asked Questions
Everything you need to know about shopping with Galleon Supplies
What are your standard shipping times and costs?
We offer standard shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout. Shipping costs are calculated based on order weight and destination, with free shipping available on orders over $50.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original, unused condition with all packaging intact. Please contact our support team to initiate a return authorization.
Which payment methods do you accept?
Galleon Supplies accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer bulk or wholesale discounts?
Yes, we provide competitive pricing for bulk orders. If you are looking to purchase in large quantities for commercial use, please contact our sales department for a custom quote.
Are your products covered by a warranty?
Most of our products come with a standard 12-month manufacturer's warranty against defects. Specific warranty details can be found on individual product pages or by contacting customer service.